👜 Return & Refund Policy – Burlap Bags
Effective Date: June 20, 2025
At The Mingle Cart, our burlap bags are often custom-made to suit your event. Whether used for party favors, welcome gifts, or custom signage, we take care to craft and deliver quality. Here's our policy regarding returns and refunds:
✅ Eligible for Return (Non-Personalized Only)
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Plain burlap bags (without names, printing, or vinyl personalization) may be returned within 7 days of delivery.
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Items must be unused, in original condition, and in original packaging.
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Buyer is responsible for return shipping.
❌ Non-Returnable Items
We do not accept returns or offer refunds on:
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Personalized burlap bags (with names, designs, or custom text)
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Bulk custom orders (created specifically for your event theme)
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Used or soiled bags
🛑 Cancellations & Order Edits
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Orders can be canceled or edited within 12 hours of purchase.
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After that, bags are processed and may be in production, especially if personalized.
🛠️ If There's a Problem
If your order arrives:
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Damaged
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With a misprint (e.g., wrong name, spelling error due to our mistake)
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With incorrect size or quantity
We’ll make it right. Please contact us within 48 hours of receiving your order with:
We’ll assess the claim and issue a replacement or refund where appropriate.
💳 Refund Timeline
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Approved refunds will be returned to your original payment method within 7–10 business days.
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Replacements ship within 5–7 business days, depending on production availability.
📞 Need Help?
Reach out anytime, we’re happy to assist.
📧 Email: info@theminglecart.com
📞 Phone: 201-681-2694
📦 Website: www.theminglecart.com
