👜 Return & Refund Policy – Burlap Bags
Effective Date:Â June 20, 2025
At The Mingle Cart, our burlap bags are often custom-made to suit your event. Whether used for party favors, welcome gifts, or custom signage, we take care to craft and deliver quality. Here's our policy regarding returns and refunds:
âś…Â Eligible for Return (Non-Personalized Only)
Plain burlap bags (without names, printing, or vinyl personalization) may be returned within 7 days of delivery.
Items must be unused, in original condition, and in original packaging.
Buyer is responsible for return shipping.
❌ Non-Returnable Items
We do not accept returns or offer refunds on:
Personalized burlap bags (with names, designs, or custom text)
Bulk custom orders (created specifically for your event theme)
Used or soiled bags
🛑 Cancellations & Order Edits
Orders can be canceled or edited within 12 hours of purchase.
After that, bags are processed and may be in production, especially if personalized.
🛠️ If There's a Problem
If your order arrives:
Damaged
With a misprint (e.g., wrong name, spelling error due to our mistake)
With incorrect size or quantity
We’ll make it right. Please contact us within 48 hours of receiving your order with:
We’ll assess the claim and issue a replacement or refund where appropriate.
đź’ł Refund Timeline
Approved refunds will be returned to your original payment method within 7–10 business days.
Replacements ship within 5–7 business days, depending on production availability.
đź“ž Need Help?
Reach out anytime, we’re happy to assist.
📧 Email: info@theminglecart.com
đź“ž Phone: 201-681-2694
📦 Website: www.theminglecart.com
